Information we collect
Typelora may collect account details, usage activity, device and browser information, uploaded or recorded audio, transcripts, custom dictionary entries, and billing-related identifiers.
- Account data such as email address and authentication state
- Voice, transcript, and enhancement inputs you choose to submit
- Product usage, diagnostics, and security logs
How we use information
We use information to provide transcription, improve text output, maintain accounts, process payments, troubleshoot issues, secure the service, and communicate important product updates.
- Generate transcripts and enhanced writing
- Save history, settings, and dictionary terms when enabled
- Monitor abuse, reliability, and product performance
Sharing and processors
We may use trusted service providers for hosting, authentication, payments, analytics, email, transcription, and AI processing. They are expected to process data only for the services they provide to Typelora.
- Payment information is handled by payment infrastructure
- Authentication data is handled by auth infrastructure
- AI and transcription providers may process submitted content to return results
Your choices
You can choose what you record, what you submit for enhancement, and what custom vocabulary you store. You may request deletion or export of account information where applicable.
- Delete saved transcripts or dictionary entries when product controls allow
- Contact support for account deletion requests
- Use browser and device controls to manage microphone access
Retention
We keep information only as long as needed for product functionality, security, legal, billing, and operational purposes. Retention periods may vary by data type and account status.
Security
We use technical and organizational safeguards designed to protect user data. No online service can guarantee perfect security, but we work to reduce risk and respond quickly to issues.